Every piece of information you provide at wino12 is stored with the utmost security. This Privacy Policy clearly explains what data we collect, how it is used, and what rights you have.
All data transmission on wino12 is secured with 256-bit TLS encryption.
Wino12 believes it is our ethical responsibility to protect every member's personal data.
Your login, payment, and personal information are protected with 256-bit SSL/TLS encryption on every transaction. No third party can access this data.
Wino12 never sells, rents, or transfers your personal data to third parties. Your information is used solely for the purpose of providing our services.
National ID and other documents submitted during KYC verification are stored with the highest level of security and used exclusively for compliance purposes.
We use cookies solely to improve your experience. Non-essential cookies are only used with your consent.
You may view, correct, or request deletion of your data at any time. You can also opt out of promotional communications whenever you choose.
In the event of a data breach, wino12 will notify affected members within 72 hours and take prompt action to resolve the issue.
When you register and use our services at wino12, we collect the following types of information. There is a specific reason behind each piece of data we collect, and we never gather information unnecessarily.
We only collect the information that is genuinely necessary to provide you with quality service.
Personal identification information: During registration, we collect your name, date of birth, mobile number, and email address. This information is used for account verification and communication purposes.
KYC & Identity Verification Information: A copy of your National ID (NID), passport, or birth registration certificate may be collected prior to withdrawals or large transactions. This information is used solely for identity verification and anti-money laundering purposes.
Financial Information: Your payment method numbers (Mobile Banking, Nagad, Rocket, etc.) are stored to process transactions. We never store full card numbers or bank PINs.
Automatically Collected Information: While you use wino12, your IP address, browser type, device information, session duration, and gaming activity logs are collected automatically. This data helps us maintain security and improve the platform.
Wino12 uses the data it collects solely for the purposes listed below. Information is never used beyond these purposes, and we stand firmly by that commitment.
If you no longer wish to receive promotional SMS or emails from wino12, contact our support team at any time. Opting out only stops promotional messages — important account-related communications will continue.
Wino12 does not retain your data longer than necessary. Some information, however, must be kept for a specified period to meet legal obligations.
Once the retention period has passed, data is securely deleted or anonymised. If any data needs to be kept longer for legal reasons, you will be informed.
Wino12 never sells or rents your data. In limited circumstances, however, certain information may need to be shared with trusted third parties.
Wino12 never sells your data to marketing or advertising agencies. Any information shared is directly related to service delivery.
Payment processor: Necessary information is shared with Mobile Banking, Nagad, Rocket, or your bank to process transactions. These organizations operate under their own privacy policies.
Game Software Providers: Games on our platform are operated through third-party software providers. They only have access to game-related log data.
Regulatory and legal authorities: Information may be disclosed where required by court order, government investigation, or other legal obligation.
Cybersecurity Partner: Limited technical data (such as IP address and device fingerprint) may be shared with specialist agencies for fraud detection and prevention.
Wino12 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser that help the website recognize you.
You can disable non-essential cookies at any time through your browser settings. Please note that doing so may limit certain features of the site.
Wino12 believes every member should have full control over their own data. Your rights are outlined in detail below.
You may request to know what information we hold about you at any time.
You may request corrections to any inaccurate or outdated information.
You may request deletion of your data where no legal obligation requires us to retain it.
You may request a copy of your data in a machine-readable format.
To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days. For data deletion requests, we may be legally or regulatorily required to retain certain information — in such cases, we will inform you clearly.
Wino12 is an adult gaming platform. No one under the age of 18 may register or use the platform, and we never knowingly collect information from minors.
If a minor registers by mistake and we identify it, the account will be closed immediately and all collected data will be deleted. Parents are encouraged to regularly monitor their children's online activity.
Wino12 employs industry-leading technical and administrative safeguards to keep your data secure.
No technology is 100% secure, however. In the event of a data breach, we will notify affected members within 72 hours and inform the relevant authorities.
Never share your password with anyone. wino12 will never ask for your password or OTP by phone or message.
Wino12 reserves the right to update or modify this Privacy Policy as needed. For significant changes, advance notice will be sent to your registered mobile number or email.
After each update, the "Last Updated" date at the top of this page will change. Continued use of wino12 following the publication of a revised policy will be taken as your acceptance of the new terms.
Check back on this page regularly to stay up to date with our latest policy.
If you have any questions, complaints, or requests regarding the Privacy Policy, please contact our support team: [email protected]